Terms and Conditions

1. Who We Are

Bathroom Converter is a trading brand of Outsourced Constructions LTD (“we”, “us”, “our”).

Registered company name: Outsourced Constructions LTD
Company number: 10724738
Registered office: 7 Bell Yard, London, England, WC2A 2JR
Contact email: [email protected]

In these Terms, “you” and “your” mean any visitor, user, homeowner, lead, enquirer or other person using this website or submitting information through it.

2. About Bathroom Converter

Bathroom Converter is a bathroom planning, lead generation and information platform. We help homeowners explore bathroom renovation options, submit project details, receive general planning guidance, and in some cases be connected with third-party bathroom fitters, installers, designers or related service providers.

Unless expressly stated otherwise in writing, Bathroom Converter does not act as the direct contractor for bathroom installation works arranged by third-party providers introduced through the website.

Any construction, fitting, design, supply or installation contract entered into with a third-party provider is a separate contract between you and that provider.

3. Acceptance of These Terms

By using this website, submitting a survey, requesting a quote, downloading materials, or contacting us through the website, you confirm that you accept these Terms and agree to comply with them.

If you do not agree to these Terms, you should not use this website.

4. Eligibility and Use of the Website

You may use this website only for lawful purposes. You agree not to:

• use the website in any way that breaches applicable law or regulation;
• submit false, misleading or incomplete information;
• attempt to gain unauthorised access to the website, server or connected systems;
• upload or transmit viruses, malicious code or harmful material;
• copy, scrape, reproduce or commercially exploit website content without permission;
• use the website in a way that could damage, disable or impair its operation.

5. Information You Submit

If you submit a form, bathroom survey, planning questionnaire or contact request, you agree that the information you provide is accurate to the best of your knowledge.

You are responsible for ensuring that details relating to your property, timeline, budget, requirements, measurements and preferences are reasonably accurate if you want any guidance, estimate range or provider match to be relevant.

We are not responsible for any loss, delay, mismatch or unsuitable recommendation arising from inaccurate, incomplete or outdated information supplied by you.

6. Quotes, Estimates and Planning Information

Any bathroom planning content, estimated price range, guidance, report, recommendation, checklist, design direction, scope suggestion or similar material made available through the website is provided for general informational purposes only.

Unless expressly stated otherwise, nothing on this website constitutes:

• a binding quotation;
• a fixed-price offer;
• technical, structural, engineering or regulated professional advice;
• a guarantee that a project can be completed for a stated budget or within a stated timeframe;
• a guarantee that a third-party installer will accept, price or carry out your project.

Actual costs, availability, design options, timelines and technical requirements can vary significantly depending on site conditions, specification, measurements, access, materials, hidden defects, plumbing and electrical requirements, waterproofing, ventilation, structural considerations and decisions made after inspection.

7. Third-Party Fitters and Service Providers

Where we introduce, recommend or pass your enquiry to a third-party bathroom fitter, contractor, designer or supplier, we do so as a referral or matching service only, unless expressly agreed otherwise in writing.

We do not guarantee:

• the availability of any third-party provider;
• the accuracy of any third-party quotation or timeline;
• the quality, suitability or outcome of work carried out by a third party;
• that any third party will enter into a contract with you.

You are responsible for carrying out your own checks before appointing any contractor, including checking references, insurances, credentials, workmanship, pricing and contract terms.

Any agreement for works, products or services supplied by a third party is between you and that third party only, and their own terms, privacy policy and cancellation terms may apply.

8. No Guarantee of Match, Response or Outcome

Submission of an enquiry does not guarantee that:

• you will receive a response;
• you will be matched with a provider;
• you will receive a quote;
• your project will be suitable for our network or referral process;
• any quote or report will meet your expectations.

We may decline to process or pass on an enquiry where, in our opinion, the project falls outside our service scope, location coverage, quality criteria or operational capacity.

9. Website Content

We make reasonable efforts to keep website content accurate and up to date, but we do not guarantee that all content is complete, current or error-free.

Bathroom styles, prices, availability, timelines, supplier information, planning considerations, examples and service descriptions may change without notice.

10. Intellectual Property

All content on this website, including but not limited to text, branding, layout, graphics, icons, reports, questionnaires, downloads, images, logos and design elements, is owned by or licensed to Outsourced Constructions LTD unless otherwise stated.

You may view, download or print content for your own personal, non-commercial use only. You must not reproduce, republish, distribute, modify, sell, licence or exploit any part of this website without our prior written permission.

11. Privacy and Data Sharing

Your use of the website is also subject to our Privacy Policy and Cookie Policy.

By submitting an enquiry, you understand that we may process your information for the purpose of responding to your enquiry, preparing planning information, qualifying your project, and, where relevant, sharing your details with carefully selected third-party bathroom fitters, installers, designers or related service providers so they can contact you about your project.

We recommend that you read our Privacy Policy carefully to understand how your personal data is collected, used, stored and shared.

12. Marketing and Communications

If you contact us, submit a survey or request information, we may contact you in relation to your enquiry by email, phone or other contact methods you provide, subject to applicable law and your communication preferences.

Where required by law, marketing communications will be sent only where you have consented or where another lawful basis applies.

13. Third-Party Links

This website may contain links to third-party websites, tools, booking systems, surveys, portfolios, partner pages or external resources.

We do not control and are not responsible for the content, availability, security, policies or practices of third-party websites.

14. Website Availability

We do not guarantee that this website, or any part of it, will always be available, uninterrupted, secure or free from bugs or errors.

We may suspend, withdraw, update or change all or any part of the website without notice.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under applicable law.

To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to this website or its content.

We shall not be liable for any indirect or consequential loss, loss of profit, loss of business, loss of opportunity, loss of savings, loss of goodwill or business interruption arising out of or in connection with:

• your use of, or inability to use, this website;
• reliance on any content, estimate, report or guidance provided through the website;
• any delay, failure or refusal by a third-party fitter or service provider;
• any contract, work, omission, defect, delay, dispute or loss involving a third-party provider;
• viruses, technical issues or unauthorised access outside our reasonable control.

If you are a consumer, these Terms do not affect your statutory rights.

16. Consumer Rights

Nothing in these Terms is intended to restrict or remove any statutory rights you may have as a consumer under applicable law.

Where we provide information, planning support or referral services only, and no direct paid contract is formed through the website, consumer cancellation rights may not apply in the same way they would to an online purchase of goods or paid services. If we later offer paid services directly, any additional terms made available at checkout or before purchase will also apply.

17. Changes to These Terms

We may update these Terms from time to time. The latest version will always be published on this page and will take effect from the stated effective date.

We recommend checking this page periodically.

18. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation, shall be governed by the laws of England and Wales.

If you are a consumer, you may also have the benefit of any mandatory provisions of the law of the country in which you reside.

The courts of England and Wales shall have jurisdiction, except where consumer law allows you to bring proceedings in another part of the UK in which you live.

19. Contact

If you have any questions about these Terms and Conditions, please contact:

Outsourced Constructions LTD
Trading brand: Bathroom Converter
Email: [email protected]